Latest papers
Enabling eCommerce in a digital economy
Our insight paper looks at the key trends in eCommerce and service transactions, and how organisations can meet changing customer expectations with the next wave of technology.
Digital licensing: Towards 2030
Our insight paper investigates how an emerging digital identity infrastructure could unlock benefits beyond ID.
Choice and convenience drive 'digital first' success
Find out what citizens really want from online government services. You might be surprised.
Moving users along the digital adoption pathway
By targeting 5 behavioural segments, you can overcome the roadblocks to encourage greater uptake of your services.
How Australians feel about privacy
Who is more likely to trade-off privacy for convenience, and what do they expect in return?
Australia's roadmap to eVoting
Learn how the latest research and trials can light the path towards a secure, trusted eVoting platform.
A frictionless future for identity management
Our research reveals how a single digital identity could unlock billions in economic opportunity for Australian businesses.
