Latest insights

Creating a future-ready workforce at Australia Post

02 September 2019

Australia Post is investing in the skills, capabilities and talent needed to create the workforce of the future. Here’s what it takes to lead a large organisation on a journey of change.

Winning the talent war

17 June 2019

As employee expectations of the workplace evolve, it’s becoming increasingly challenging to attract and retain talent in Australia. Here’s how HR can prepare to recruit the workforce of the future.

Why open standards matter for digital licensing innovation

12 April 2018

Open standards in a digital licensing platform could unlock new ideas and create more opportunities for global interoperability.

Sharing knowledge across the hemispheres: Digital innovation in the UK

05 April 2018

The UK and Australia share many similar challenges in public sector digital transformation. Here are a few ways that knowledge can be shared across the hemispheres.

Innovation with impact: How government can create real value

26 March 2018

Is innovation still seen as a ‘box ticking exercise’ or is there now also a focus on tangible – and even radical – outcomes?

How Australia Post is innovating from the inside out

20 December 2017

Innovation psychologist, Dr Amantha Imber, talks to Australia Post’s Enterprise team about digital transformation and solutions, innovation and new ways of working.

Diversity in fintech: From gender to geography

29 November 2017

The days of fintech being a male-dominated industry that thrives solely in urban areas are over.

The opportunity cost of avoiding organisational change

30 October 2017

While it’s not possible to make business transformation a risk-free proposition, we can put new frameworks in place to manage both strategic and operational risks more effectively.

Romantic vs. reality: What Australian businesses need to know about China’s cross border marketplaces

20 October 2017

Based on Australia Post’s experience in China and discussions at the Alibaba expo in Melbourne, these are what Australian businesses need to know if they want to succeed in China’s cross border marketplace.

Six strategies for Australian businesses entering China’s eCommerce marketplace

18 October 2017

Australian merchants who are serious about pursuing eCommerce in China have to really understand what it takes for business success there.

How agility and ability are powering payments at Australia Post

13 October 2017

As digitisation transforms the payments and eCommerce landscape, Australia Post is staying ahead of the curve by pairing expert leadership with innovative teams.

Thinking like a fox: The agile innovation mindset

04 July 2017

Organisations need to embed the agile methodology in their approach to innovation if they truly want to create game-changing and scalable ideas.

Five ways to defend against cyber attacks with your people

15 June 2017

The five ways organisations can instil a stronger awareness of security among their employees.

Why organisations need an innovation ecosystem and what it should look like

13 June 2017

Creating an ecosystem of innovation partners is the key to a sustainable and successful culture of innovation

Nurturing a culture of innovation in government

01 June 2017

How governments can successfully embed and nurture a thriving innovation culture throughout the organisation

Learning the cultural language of digital transformation

22 March 2017

The core of digital transformation involves breaking silos, building talent and creating a supportive climate for change.

Post's modern reality: trading on trust

05 October 2016

There is a new Australia Post and the rubber is hitting the road on its offerings.

Cultivate culture in a small team setting

24 June 2016

Creating culture in your team is essential to productivity and enjoyment. Happiness Concierge, Rachel Service, gives her tips.

New ways of working to drive product innovation

22 June 2016

Speed to market is vital to the success of a new product release. Carl Rigoni explains how Australia Post has innovated product delivery processes.

Agile Methodology: How Australia Post Gets Rapid Results

15 June 2016

Exceptional outcomes in next to no time. Who knew a big organisation could adopt an Agile approach? Australia Post did, as Cameron Gough explains.

Driving competitiveness through innovation

25 September 2015

Mobile technology and social connection continue to challenge industries, while opening up opportunities for people to work in new ways in new markets.

Why ‘buying social’ is much more than just a nice thing to do

21 September 2015

Rather than being a 'nice thing to do', adopting an organisational policy of social procurement benefits all Australians.