Easy, anytime access to services

From healthcare to social welfare and other sectors, the way human services are delivered is changing.

Customers now expect the convenience of digital services, but still value the sense of community that comes with personal interaction.

By leveraging our Online Marketplace Platforms, you can create a place for both. Somewhere for customers to search, compare and transact with providers, or stay in touch with community news and events.

Start with user-friendly features

Search and compare

Customers can search by service, product or location, then compare reviews before requesting a quote.

Service booking

Let customers check availability and book services online. Providers can integrate our booking system with theirs.

Secure checkout

Offer different ways for customers to pay online for services and products. Providers can even manage their own stores.

Community events

List and promote community events, including training sessions and courses. Users can RSVP online.

Related insights

Five practical ways government can drive digital inclusion

This is how government can foster greater digital inclusion among Australians as it pursues its digital transformation agenda.

Why digital inclusion can take Australia forward

The dawn of the digital age means a new era of connectivity, but we must urgently remedy the fact many Australians are being denied access to essential services.