Services

Services

Designing services to enhance business delivery

As technology catches up with consumer expectations for simplicity and convenience, the challenge for enterprises and governments is transforming their service delivery methods in a way that directly responds to consumer needs.

Daily interactions with millions of Australians across our multiple channels has helped us understand how to facilitate that change.

We’ve made tremendous progress in transforming Australia Post into a Parcels and eCommerce business, while also managing the decline of our letters business.

Whether your business challenge involves identity services, payment platforms, information management or leveraging data for better customer engagement, we’ll put together the right combination of capabilities in response to it.

Identity services

Delivering effective identity verification and customer authentication and enrolment services.

Financial transactions and payments

Providing multi-channel payment processing, disbursement and banking services that people can trust.
 

Information management services

Delivering cost savings with digital processes, and leverage our market insights to find new customers.
 
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