Our research into the potential of a digital identity solution has found that the cost to serve and the cost of fraud and friction associated with proving identities through the current paper-based identity system, is costing our economy up to 11 billion dollars in lost opportunity every year.
By collaborating with business and government to make it easier, safer and more secure to verify an individual’s identity online, we’re helping to unlock the digital potential in many organisations and realise significant benefits for everyday Australians.
Through our partnership with the Digital Transformation Agency (DTA), we’re developing a proof of concept that will integrate our Digital iD technology into the Commonwealth’s Digital Identity Framework – to help government agencies streamline how they provide access to services online and over the counter.
Our extensive retail network and identity capabilities enable us to conduct in-person identity checks, verify and scan various identity documents, and capture compliant digital photos and signatures.
The Maritime Security Identification Card (MSIC) has leveraged these in-store capabilities for over a decade to verify the identity of applicants – with the data being sent to the issuer for real time processing.
Now, we’re also helping Australia’s leading issuers of the Aviation Security Identification Cards (ASIC) meet new legislative requirements and improve identity security.
Australia's first fully-digital solution for National Police Certificates
Case study | WA Police
Learn how WA Police transformed their National Police Certificate application process, cutting turnaround and creating a better customer experience.
An omni-channel solution for Victoria’s Working with Children Checks
Case study | Department of Justice and Regulation
By combining online and in-person services, Victoria's Department of Justice and Regulation has reduced processing times for Working with Children Check applications.